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Ziraat Bank

Omni-channel banking transformation

Established in 1863, Ziraat Bank is the largest bank in Turkey and has operations in 18 countries.

Trusting our deep expertise in the banking sector, Ziraat Bank tasked us with playing a lead role in its comprehensive digital transformation project.

  • Discovery, Research, UX Design: We have conducted an extensive discovery, research and user experience design process for all customer facing digital assets
  • Omni-Channel UI Design: We have created a new digital identity for the bank and designed a new omni-channel UI concept for direct banking channels
  • Web Site & CMS: We have redesigned and implemented the bank's web site on Microsoft's SharePoint CMS platform
  • Direct Banking Channels: We have redesigned and front-end engineered the bank's new online banking, mobile banking, mobile wallet and ATM platforms