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Chatbots

We build automated chatbots that deliver better customer experience and drive efficiency

Development

Chatbots give customers a ‘live chat’ experience, without a human typing responses on the other side. They enable the use of conversational language instead of a traditional website form and it can be imperceptible to the user whether they are talking to a machine or a human.

The benefits to businesses are clear and dual purpose; automate the simple call centre queries to save operational costs while at the same time offer instant, 24/7, 365 day availability to your customers.

We have built chatbots for banks, mortgage lenders and insurance companies which have delivered measurable business benefits. These range from simpler "FAQ" bots to policy update bots fully integrated with core systems.

Ready to discuss how chatbots could help your business?

Call us on 020 7977 9230 or email hello@dock9.com.