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Services

We build next generation digital products exclusively for visionary financial services brands

Dock9 Digital Transformation
Transformation
Transformation
We help our clients look beyond traditional business models and rethink financial digital experiences. Our speciality is helping incumbent businesses break free of legacy systems and legacy thinking to enable them to innovate like startups.
  • Strategy
  • Research
  • Experience audits
  • Sector benchmarking
  • Innovation labs
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User Experience Design
Design
User Experience Design
We design and build carefully researched, next-generation digital experiences. Our discovery process is centred on understanding your users, your business and the competitive landscape to ensure the project delivers measurable business benefits.
  • User research
  • User testing
  • UX/UI design
  • Rapid prototyping
  • Visual identity
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square-development
Development
Development
We build robust, scalable and secure websites and web applications. We have over ten years’ experience implementing full-cycle, self-service digital platforms, portals and CMS-driven websites for some of the biggest names in finance.
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Optimisation
Optimisation
Support & Optimisation
In a rapidly-changing world we pride ourselves on proactively keeping our clients at the forefront. In addition to offering robust support and maintenance Service Level Agreements (SLAs) we proactively bring new ideas and approaches in regular strategy review meetings.
  • Hosting
  • Support & Maintenance SLAs
  • Active website monitoring
  • Security monitoring
  • Conversion Rate Optimisation
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“I founded Dock9 in 2008 with the mission to create simple financial experiences for a new generation of customers. Over the past 11 years, we have built next-generation digital products for visionary financial services brands.We believe that we’re in the age of the incumbent; that by being bold and embracing rapidly evolving technology, they can hit back at the startups and prevail.”

Mark Lusted, Managing Director, Dock9