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Mortgage Digital Transformation Event - 3rd Oct 2019

Laura Martin
Reading Time:
2 minutes

The mortgage process is ripe for disruption. Customer expectations are evolving whilst at the same time the speed of technology changes are increasing, and the barriers to entry for new entrants are getting lower. Incumbents are grappling with seismic shifts in customer expectations, technology and organisational processes and culture.

If handled right, those incumbents that embrace change could reach mortgage ‘utopia’ in the next few years – automation tackling the ‘heavy lifting’ and ‘process heavy’ part of the mortgage journey, with faster application, offer and completion times, bigger profit margins and happier customers.

Dock9 is hosting an exclusive evening where we will introduce the current technologies and trends disrupting the mortgage sector into 2020 and beyond. Attendees will hear from senior practitioners with real-life experience implementing, or starting to implement, cutting edge technologies and practices in the sector. They'll share the challenges faced, as well as the lessons learned and we will end the evening with a lively debate on what the future holds.

Alongside the event we will also be launching our Mortgage Digital Transformation Playbook. This is a practical guide on how to adopt the ten key technologies and practices we feel will offer the biggest opportunities for incumbents looking to transform.



18:00-18:30: Welcome drinks, canapes and networking

18:30-18:40: Introduction
Mark Lusted, Managing Director of Dock9

18:40-19:00 - Transformation in the mortgage sector
How Kensington is transforming and reimagining mortgage experience for 2020 and beyond
Vicki Harris, Digital Transformation Officer of Kensington Mortgages

19:00-19:20 - Digital ID in the mortgage application process
Lessons learned from introducing digital ID verification in the mortgage application process at United Trust Bank
Buster Tolfree, Commercial Director of United Trust Bank

19:20- 19:40 - How cloud-based core systems can power modern financial services 
An introduction to the technology and how it could help incumbents break from free legacy systems
James Barker, Commercial Director of Mambu

19:40-20:00: Q&A

20:00-21:00: Drinks, food and networking


Thursday 3rd October from 6.00pm


The Museum of London, 150 London Wall, Barbican, London, EC2Y 30 St Mary Axe, London, EC3A 8BF


Marketing, IT, Digital & Management professionals from the mortgage sector.


If you are interested in attending please email and include your job title and company.

Laura Martin
Laura Martin is Event Manager at Dock9, having previously worked in the financial sector for 15 years including at the Bank of England, Northern Trust and BNP Paribas