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Les Mills Insurance platform launches, built by Dock9

Mark Lusted
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2 minutes

Les Mills is one of the world's largest providers of group fitness and team training programmes, distributing to health clubs through 100,000 certified instructors. Les Mills UK, in association with InEvexco, launched Les Mills Insurance, offering two insurance products designed specifically for self-employed fitness instructors and personal trainers based in the UK.

Dock9 implemented a full-cycle, self-service online insurance platform for Les Mills Insurance. Customers can obtain an instant quote and purchase directly on the website, with policy documentation available instantly after payment.

Policyholders can manage their policy through a secure self-service "My Policy" portal, including making Mid-Term Adjustments (and receiving instant quotes for any additional premium that may be required). Les Mills Insurance staff have access to full back office suite that includes client, quote and policy management. This includes facilities for underwriting quotation referrals and processing renewals.

Shelley Crocker, Divisional Director at InEvexco, gave us the following testimonial for our work on the project:

"This is our third year of working with Dock9 and they have never failed to deliver, even when we have had to change our scope half way through a project. We have used them on four major projects and we will use them for many more. I am able to have absolute comfort in the fact that they know what they are doing and even if our scope is tricky, they find a way of getting us what we need. Mark always takes the time to explain things to me so that I know why something has to be done a certain way instead of just being told that’s the way it is. I feel I have learnt a great deal from Dock9 over the years of working with them. Their efficient way of working means that all projects run smoothly and are delivered on time. "

Find out more about other insurance web design projects developed by Dock9 .


Mark Lusted
Mark Lusted
Mark founded Dock9 in 2008. His mission is to help financial service companies create digital products and services that give them a competitive advantage in an increasingly crowded market.
He shapes Dock9's strategic approach to clients, and is actively involved with senior client stakeholders in project planning and strategy phases. He is also focused on understanding the emerging and future technology developments that offer competitive threats and opportunities for incumbent financial services clients.
Having previously been included in the BIMA list of the top 100 most influential people in UK digital (the BIMA Hot 100) he is also a regular speaker at Fintech events on the subjects of financial technology, user experience (UX) and emerging technology trends.