Latest by author

Arch Insurance choose Dock9

Author Mark Lusted
  • Date February 20, 2018
  • Reading Time 1 minute

We are pleased to announce Arch Insurance has chosen Dock9 as a User Experience (UX) partner to deliver a cutting-edge new broker portal in 2018. Arch is a global insurer, providing specialty risk solutions to clients worldwide across a wide range of industries. They operate from offices in the UK, Australia and South Africa.

Mortgage tech jargon and what it means for you

Author Mark Lusted
  • Date June 29, 2017
  • Reading Time 5 minutes

Innovation in mortgage technology and advancements in digitally enabled advice are creating waves across the industry but terminology can be a challenge. Here's what you need to know to tackle those technology topics.

How to achieve GDPR website compliance

Author Mark Lusted
  • Date June 12, 2017
  • Reading Time 5 minutes

With less than a year until it’s implementation it is essential to plan your strategy to ensure GDPR compliance now. If you would like get a head-start on ensuring your website's compliance with the GDPR then let us help you. Email us at hello@dock9.com or call 0207 977 9230

Dock9 becomes Umbraco Gold Partner

Author Mark Lusted
  • Date February 27, 2017
  • Reading Time 2 minutes

We're delighted to announce that Dock9 are now an Umbraco Gold Partner, the highest level of certified partnership on the platform.

Video: Why are insurers not keeping up with cutting-edge user experience?

Author Mark Lusted
  • Date January 31, 2017
  • Reading Time 2 minutes

The insurance sector is facing a critical time. Customers expect simple, intuitive experiences from their insurers that offer true self-service on par with other sectors. Why are most incumbent insurers still unable to deliver this? Mark Lusted, Managing Director of Dock9, discusses with Alistair Greening at the Telegraph Studios.

Dock9 is 9!

Author Mark Lusted
  • Date January 19, 2017
  • Reading Time 5 minutes

We celebrated Dock9’s 9th birthday this week, so it seemed a good time to look back at some of the key moments of the last twelve months. 2016 was a big year of growth for Dock9 - thanks to the team for their effort and exceptional work that made this all possible!

Protect Your Bubble appoints Dock9 as digital development partner

Author Mark Lusted
  • Date December 13, 2016
  • Reading Time 2 minutes

Dock9, an award-winning financial experience design agency, today announces it has been appointed by leading UK insurance provider, Protect Your Bubble. Dock9 has been tasked with redeveloping the company’s website and delivering continual experience improvements to its customers on a retained basis.

Dock9 design and build Vida Homeloans website

Author Mark Lusted
  • Date November 30, 2016
  • Reading Time 6 minutes

Vida is a new challenger mortgage lender, focussing on understanding market niches, designing well targeted products and clearly communicating the benefits of their proposition which will enable them to be a challenger within this market. Vida selected Dock9 to develop their brand guidelines, design and build of their website and re-skin their broker portal platform.

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