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Arch Insurance choose Dock9

Mark Lusted
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Arch Insurance Dock9

We are pleased to announce Arch Insurance has chosen Dock9 as a User Experience (UX) partner to deliver a cutting-edge new broker portal in 2018. Arch is a global insurer, providing specialty risk solutions to clients worldwide across a wide range of industries. They operate from offices in the UK, Australia and South Africa.

Ben Young, Head of IT at Arch Insurance in London, commented:

“We were seeking to appoint an agency with deep experience in the insurance sector and agile project delivery to deliver this project. Having promptly understood our requirements and demonstrated innovative ideas during the pitch process, we are confident we have found the right partner. We look forward to working with Dock9.”

Our team are delighted to start working with such a forward-thinking insurer, who have embraced agile project delivery and have already demonstrated they are open to innovative ideas. We hope this project is the start of a long and successful relationship.

Mark Lusted
Mark Lusted
Mark founded Dock9 in 2008. His mission is to help financial service companies create digital products and services that give them a competitive advantage in an increasingly crowded market.
He shapes Dock9's strategic approach to clients, and is actively involved with senior client stakeholders in project planning and strategy phases. He is also focused on understanding the emerging and future technology developments that offer competitive threats and opportunities for incumbent financial services clients.
Having previously been included in the BIMA list of the top 100 most influential people in UK digital (the BIMA Hot 100) he is also a regular speaker at Fintech events on the subjects of financial technology, user experience (UX) and emerging technology trends.