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About Dock9

Our mission is to create simple financial experiences for a new generation of customers

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“I founded Dock9 in 2008 with the mission to create simple financial experiences for a new generation of customers. Over the past 11 years, we have built next-generation digital products for visionary financial services brands. We believe that we’re in the age of the incumbent; that by being bold and embracing rapidly evolving technology, they can hit back at the startups and prevail.”

Mark Lusted, Managing Director, Dock9

Manifesto

  • We are future-focussed change-makers, playing an important part in making tomorrow better than today.

  • We advance the way people experience financial services; to know and act, make, have and achieve clear goals.

  • We always act with humility while being tenacious, driven to learn and do things better.

  • We remind clients of the future (not the past), to think positively but be prepared for change.

  • We help businesses build empathy with customers, motivating them to deliver extraordinary experiences.

  • We’re never just a supplier. Collaboration comes naturally to us and building relationships is critical to our mission.

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“Dock9 were a great fit for Arch. Their team hit the ground running and the project really benefited from their previous experience on insurance portal builds. They delivered to the brief very effectively, worked well with the Arch team and added value throughout the process.”
Ben Young, Head of IT at Arch Insurance
“We have always known that to grow further our digital offering required significant expertise and an experienced digital agency would be needed. We are delighted to have appointed Dock9 to work with us on this exciting stage of our journey and have been impressed with not only their credentials, but also the fresh ideas that they have brought to our business.”
Jon Hall, Managing Director, Masthaven Bank
“Dock9 were a natural fit for us. Their impressive string of experience and understanding of the insurance market led to an easy decision to work together. We're thrilled to be partnering with them on a continual basis which will allow us to constantly be improving and evolving as new technologies come to the fore”
Paul Fitzpatrick, Head of Digital Performance, Protect Your Bubble
“We wanted to work with an agency that employed the latest technology and project management techniques to achieve not just a website, but our greatest business asset. We also needed to get to market quickly with a proposition that felt fresh and different to our competitors. In Dock9, we found a partner that was agile, responsive and that matched our culture well. Their design work was inspiring and their implementation work was transparent and reliable.”
Ian Giles, Head of Marketing, Vida Homeloans
Dock9 Events

Events

We run regular events for our clients and partners focussed on the hottest technology Fintech topics, with leading industry speakers.

Our Events