We offer discovery services either as an independent project, or as the first phase of our design and build process
Discovery workshops are a indispensable part our process, enabling communication between key stakeholders to rapidly identify business objectives, technical constraints and plan user research.
Usability testing can be performed in a variety of ways during a project lifecycle. Despite not being able to mimic a real life situation, usability testing is still the best way to identify any usability issues - testing as early as possible will have the greatest impact.
We offer comprehensive website usability audit to evaluate your user journeys based on a set of guidelines. This is a relatively inexpensive method for understanding key usability issues. The aim of this is really to understand where a user journey has pain points and where opportunities are to deliver an increase in conversion.
Design thinking is a popular methodology used during the design process which first defines the problem, then moves on to problem solving and implementing solutions. Essentially taking a ‘human experience first’ approach to problem solving, and embracing a customer-centered culture.
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