Latest by author

Fintech UX Review: Brolly

Author Jason McCarthy
  • Date March 14, 2017
  • Reading Time 7 minutes

Beta versions of Brolly Locker and Brolly Advisor were launched in the App Store late 2016 - We spent some time last month test driving the initial limited beta experience. Brolly believe “It’s insurance - but simple.” So just how 'simple' is it?

FinTech UX Review: Trōv

Author Jason McCarthy
  • Date January 23, 2017
  • Reading Time 7 minutes

This article is the first in a series reviewing the user experience of notable FinTech startups. Are they genuinely innovative and what lessons can our clients, and incumbent financial companies learn from them? In the first article we are asking are Trōv delivering a solution that goes beyond insurance?

Never Stop Testing

Author Jason McCarthy
  • Date August 25, 2016
  • Reading Time 4 minutes

The importance of user research is well established and widely documented, however, I still find myself having conversations with companies that are not testing at all

Re-cap: Digital Finance Conference 08/03/16

Author Jason McCarthy
  • Date March 17, 2016
  • Reading Time 1 minute

Our MD, Mark Lusted, had a prime time speaking slot with a provocative talk: "Simplify or Die: How Successful Insurance Brands are Streamlining their UX".

Report: Insurance UX Best Practice for 2016

Author Jason McCarthy
  • Date December 08, 2015
  • Reading Time 3 minutes

Our UX Team has used our heuristic review process to review all 12 companies. Using this process, we ensured that all reviews are consistent as possible. The review was divided into 4 key areas.

A Guide to Usability Testing

Author Jason McCarthy
  • Date October 01, 2015
  • Reading Time 3 minutes

We have recently covered Heuristic Review v Usability Testing and A Guide to Heuristic Reviews. For the final related blog post, we’ll cover what exactly Usability Testing is and why it is so important to do.

A Guide to Heuristic Reviews

Author Jason McCarthy
  • Date September 15, 2015
  • Reading Time 3 minutes

Following on from our Heuristic Review v Usability Testing blog post, we’ll explore what exactly a heuristic review is and also how this can improve your product, through having consistent best practice principles and data visualisation.

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